Shipping Policy
At Delvexx, we’re committed to delivering your orders as quickly and efficiently as possible. Please review our shipping policy below to understand how and when your items will arrive.
1. Order Processing Time
All orders are processed within 2 business days after payment is confirmed. You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Time & Delivery
Since we work with global suppliers to bring you high-quality products at great prices, shipping times may vary:
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Estimated Delivery Time: 2 business days (most locations)
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Remote or rural areas may take slightly longer
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You will receive tracking information once your order ships
Please note: Delivery times may be affected by customs delays, holiday seasons, or unforeseen logistics issues.
3. Shipping Costs
We offer free shipping on most of our products. If a shipping fee applies, it will be clearly stated at checkout before you confirm your purchase.
4. Tracking Your Order
Once your order is shipped, we’ll send you a tracking number by email. You can track your package on our website or through the carrier’s tracking page.
If you do not receive tracking information within 5 business days, please contact us at delvexed@gmail.com.
5. Incorrect or Incomplete Address
Please make sure all shipping information is correct at checkout. We are not responsible for packages that are lost or delayed due to incorrect or incomplete addresses.
6. Lost or Delayed Packages
If your order hasn’t arrived within 30 days, please reach out to us. We’ll investigate the issue and work with our shipping partners to resolve it — either through a replacement or refund, depending on the situation.
7. Customs & Import Duties
Customers are responsible for any customs, taxes, or import duties that may apply in their country. These are not included in our prices and vary by location.
Need Assistance?
If you have any questions about your order or shipping details, please contact us at:
Email: delvexed@gmail.com
We’re here to help!